Self-service and Base Users Can See Custom Fields Again

Custom fields are back on the asset page for Self-service and Base users. Since early May, those two roles saw no custom fields at all on an asset's overview, even on assets where every field was filled in. Serial numbers, warranty dates, condition ratings, cost centres: all recorded, none of it visible to the people most likely to be standing in front of the equipment. Owners and Administrators saw the full list throughout, which is why the gap went unreported for so long.

Now every custom field that holds a value is shown to these roles, read-only. Fields still sitting at Not set stay hidden from them, since there is nothing to read and nothing they are allowed to fill in. Nothing changes for Owners and Administrators: every field that had a pencil icon still has one.

A second gap closed with it, and this one affected every role including owners. A custom field can be linked to specific categories. If an asset moved to a different category, or out of a category entirely, any value written under the old one stopped appearing anywhere on the page. The data was never deleted, but you had to export the workspace to see it. Those values are now shown in the custom fields list, marked read-only. Put the asset back in the matching category and the field becomes editable again.

Booking visibility got the same treatment. The workspace setting that lets Self-service and Base users see everyone's bookings now also governs the Add to booking picker on an asset or kit page, which had stayed locked to a user's own bookings no matter how the setting was configured. The Bookings index, the calendar, the command palette, a workspace export, and that picker now all answer the same question the same way. Draft bookings are unaffected: a booking still in Draft remains visible only to the person who created it.

Nothing to configure. The changes apply to your existing assets and bookings the next time you open them.